Well there's a surprise. SMA have come back very quickly earlier today saying they'd like to replace my unit for another one. I have given them my address and am now waiting.
In my recent contact to SMA I sent them the files that had been stored on the SD card since the initial installation. This has now been uploaded to the Sunny Portal website and my data is now available for the period 12th March - 21st April 2011.
The data presentation is very good and so far easily meets my requirements. Small niggles to get over with the webbox but once it's running well it'll keep going.
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