12 Mar 2011

SMA webbox issues

Well what a faff installing the SMA webbox was.

I got the equipment and connected it straight into my router. I then tried to access it via the wireless system from a laptop.

This initially let me in to change various settings, but only the once. Each subsequent time I tried to login, it told me that somebody was already logged in. Not a lot of use that.

I tried all sorts of things including power off and even got a pin to reset the machine. Still no good. As I'm not the most technically savvy fella I thought I'd ask the guys at SMA.de Not impressed with the technical support. After sending what I thought was a fairly technical email all I got for a reply was 'Which country are you'.....

Eventually I resorted to calling round a good friend of mine who is network savvy.

The manual and supplied CD was talking about having to set up a computer with IPv6 before you could access the webbox to set it up. According to the tech savvy dude this type of nextwork was only for big machines costing £1000's. Also this would require 6 sets of numbers for the internet address but the supplied paperwork was only quoting 4 sets, i.e. IPv4.

We decided not to use the CD, but try and setup by directly connecting the webbox to an older laptop and follow the written instructions.

Eventually we got it running and the data is being uploaded.

2 comments:

  1. many thanks for this long winded and pointless story about how you resolved the issue with the webbox, very informative if you are 5years old!

    regards

    Del the one is going to smash his web box to pieces cos its shite!

    ps. Zippy you should rename bungle as you bungles through the installation of your web box!

    ReplyDelete
  2. I never claimed to be a literary type. The BLOG was only started so that others could see what issues or benefits I have been seeing. If I don't post something then people won't know about it. People can choose to read or ignore it. It's up to them.

    ReplyDelete